Global Microsoft Outage – service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Welcome to Hickings Lane Medical Centre

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

How can we help you?

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Opening times

Monday: 7.30am to 6.30pm
Tuesday: 7.30am to 6.30pm
Wednesday: 7.30am to 6.30pm
Thursday: 7.30am to 6.30pm
Friday: 7.30am to 6.30pm
Saturday: Closed
Sunday: Closed

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Contact us

Telephone: 0115 939 5555
Email: hickingslane.medicalcentre@nhs.net

View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

"Dr Emma is extremely helpful and listened to you without any judgement whatsoever! Management and receptionists are always polite and understand your issues over the phone! I am with Hickings lane Medical Centre more than 3 years. I never had a single incident where I had issue. The GPs and management team are all approachable. Definitely would recommend to anyone and everyone one if they had issues with previous surgeries or not. Surgery is always look clean. Thanks to all the team and the Surgery Manager who are putting real work to offer the services to us. Thank you.'"

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Hickings Lane Medical Centre
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